Hide Table of Contents

Troubleshooting Upgrades

If you encounter problems while upgrading to a new SolidWorks release, check for these possible explanations.

Upgrading from a Source That Has Moved

When SolidWorks is installed, SolidWorks Installation Manager remembers the location of the installation sources (disk media, disk image on a network, etc.). It expects the sources to be available at the same location when updating.

If the source moves or is deleted, or if the source media changes, SolidWorks Installation Manager produces an error message. However, you can continue the upgrade by browsing to another location as long as it contains all the same file and folder structure.



Provide feedback on this topic

SOLIDWORKS welcomes your feedback concerning the presentation, accuracy, and thoroughness of the documentation. Use the form below to send your comments and suggestions about this topic directly to our documentation team. The documentation team cannot answer technical support questions. Click here for information about technical support.

* Required

 
*Email:  
Subject:   Feedback on Help Topics
Page:   Troubleshooting Upgrades
*Comment:  
*   I acknowledge I have read and I hereby accept the privacy policy under which my Personal Data will be used by Dassault Systèmes

Print Topic

Select the scope of content to print:

x

We have detected you are using a browser version older than Internet Explorer 7. For optimized display, we suggest upgrading your browser to Internet Explorer 7 or newer.

 Never show this message again
x

Web Help Content Version: SOLIDWORKS 2013 SP05

To disable Web help from within SOLIDWORKS and use local help instead, click Help > Use SOLIDWORKS Web Help.

To report problems encountered with the Web help interface and search, contact your local support representative. To provide feedback on individual help topics, use the “Feedback on this topic” link on the individual topic page.