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Vault Errors

You might receive a VAULT ERROR 1 where projects or files that have write access are unavailable. If a stop and restart of the Workgroup PDM Server service does not resolve the issue, a file may have been placed into the VaultData folder without using the Workgroup PDM software. This is typical when unavailable projects or files begin at a certain point in the vault view tree and continue below that point.

Examine server.log to determine the offending file. You can also use Windows Explorer to view the VaultData folder contents. Under the projects folder, only folders representing the vault’s projects should be present. No regular files should appear at this level. If the unavailable files appear in a specific project, navigate to that project folder and look for the file in the directory instead of looking in folders.

If you find the offending file in the VaultData folder, remove it, then stop and restart the Workgroup PDM Server service. If there is no obvious file causing the problem, contact SOLIDWORKS Technical Support.

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