Reliability Report and Reboot Check in SOLIDWORKS Rx

SOLIDWORKS Rx provides more data about events causing SOLIDWORKS to terminate on your machine. This information can help you or your VAR diagnose the root cause of any persistent reliability problem.

The Diagnostics tab displays the time since the last reboot and whether a reboot is pending.

The Reliability tab includes a chart listing sessions that have terminated in the past 60 days. The chart indicates whether a session ended normally or with a crash. For crash events, the call stack displays, along with a count of how many times that call stack appeared during the past 60 days. The Reliability tab also displays Windows events for the five minutes preceding each crash, including session termination and installation events.

When you generate a SOLIDWORKS Rx zip file, information from the Reliability tab is automatically included in the zip file, so you can share this information with your VAR.

To access the tabs in SOLIDWORKS Rx, from the Windows Start menu, click All Programs > SOLIDWORKS version > SOLIDWORKS Tools > SOLIDWORKS Rx.