If modifying or repairing the installation fails, contact your local SOLIDWORKS reseller with the information gathered from this screen. You might also be asked to provide a zip file of SOLIDWORKS Installation Manager log files.
- Locate the log files:
-
For Windows 7 or later:
C:\Users\username\AppData\Roaming\SOLIDWORKS\Installation Logs\installed_version\
If you cannot find the folder, it might be hidden. In Windows Explorer, click . On the View tab, under Advanced Settings, select Show hidden files and folders for Hidden files and folders.
- Zip the entire contents of this folder, including sub-folders.