Completing an Interrupted Upgrade

Sometimes an upgrade is interrupted unexpectedly, for example, when you lose a network connection or lose power.

To complete an interrupted upgrade:

  1. Click Retry in the error message.
  2. In the message indicating that the conversion did not complete successfully, click OK
  3. Click Exit.
  4. Solve the problem that caused the interruption.
    For example, restore the network or restart the computer.
  5. Run the Upgrade utility again.
  6. On the Welcome screen, select Restart an interrupted upgrade process (Coordinator and Agent Workstation).
  7. On the Continue Interrupted Migration screen, click Next.
  8. On the Work Instruction File Summary screen, click Next.
  9. On the Ready to Upgrade Files screen, click Finish.