Keeping PDM Task Hosts Running with SOLIDWORKS Connected

If your PDM task host runs SOLIDWORKS Connected, you must log in at least every 7 days to keep the license active. If you do not, the task host cannot open SOLIDWORKS, and your PDM tasks will stop working.

To renew the license:

  1. Log in to the task host machine.
  2. Open SOLIDWORKS Connected.
  3. Sign in to 3DEXPERIENCE with your credentials.
  4. Click Remember Me to reduce the need for frequent authentication.
    Set a reminder to log in at least once a week.
  5. Make sure SOLIDWORKS Connected opens without any issues.
If a PDM task fails because of an expired license, log in to SOLIDWORKS Connected to reactivate the license. Then restart the PDM Task Host service so it recognizes the renewal. Retry the task in PDM to confirm it works. If the issue continues, contact 3DEXPERIENCE Support for assistance.