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Hardware Issues and Recommendations

First, compare your system with the recommended system requirements.

If the problems are video-related, see Graphics Adapters and Drivers.

System Requirements

Ensure that your system meets the requirements.

This includes:

  • Use supported versions of Microsoft Windows Operating System.

  • Use supported processors.

  • Include sufficient RAM.

To access current system requirements:

http://solidworks.com/System_Requirements.

SolidWorks is tested only with Microsoft's Windows Networking and Active Directory networks.

Listed below are some potential solutions to basic, hardware-related issues.

Slow or Unstable System

System is slow or unstable.

Ensure there is adequate free disk space.

The Operating System (OS) requires sufficient space to store system and temporary files. If you have enabled auto-recover (recommended), this SolidWorks function also requires disk space.

At a minimum, you should have 250-500MB of free space on any local drive. If you use partitions, allocate a good proportion of the free space to the drive where your OS is installed.

If the system exceeds the physical RAM, virtual memory is accessed, making the system slow and unstable.

Low Memory Messages

Low memory messages appear while running SolidWorks.

  • Increase the amount of RAM on your machine, especially if you run SolidWorks along with a Microsoft Office application such as Excel with Bill of Materials or Design Tables.

  • Allocate more virtual memory on your system to accommodate for current usage. See Windows help for more information.

  • Enable the 3GB switch if you are running Windows XP Professional and SolidWorks 2004 (or higher). For details, see memory allocation.

Slow Pointer Movement

Pointer movement is slow.

If you use a 3D motion controller, and pointer movement slows down over the SolidWorks window, try replacing the 3D motion controller with a three button mouse.



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