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Serial Number Validation Problems
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The Installation Manager was not able to check for new versions because it could not validate your serial number. If you are connected and entered a valid serial number, this could indicate a temporary problem on our server. Try again later.
Serial Number Validation: The Installation Manager could not validate your serial number to determine which products you are entitled to install. You will still be able to choose the products you want to install, but you will not be able to download any installation files. You will need to provide a complete set of download source files or a DVD from which to install.
Resolution: - Check the internet connection. The serial number check requires a valid internet connection.
- Check that the serial number you entered is valid for the products you are trying to install.
- Some installations require that you have a valid subscription in place at the time the version was released. For details, consult your SOLIDWORKS reseller.
- In most cases, you can proceed with the installation, provided you are installing from a DVD or a previously downloaded file set.
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Newer Version Available
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Newer Version Available New Versions Available
A newer version of this product is available for download.
Resolution: When performing a Check for Updates operation, the installation might prompt you to install a later version that is available by downloading from SOLIDWORKS. You can continue this operation using the version you initially specified or you can download this newer version and continue the operation using that version instead.
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Latest Version Available
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This is the latest version available. Click Next to continue. No New Downloads Available
Resolution: This message can appear when you are checking for updates during an installation or modification. It indicates that you are currently installing (or have installed) the latest version available.
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Internet Connection Problems
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Internet Connection: The Installation Manager could not connect to the SOLIDWORKS server to determine which products you are entitled to install. You will still be able to choose the products you want to install, but you will not be able to download any installation files. You need to provide source files on DVD or a previously downloaded file set. Unable to Check for New Versions
The Installation Manager was not able to check for new versions because it could not connect to the server.
Resolution: - Check the internet connection.
- You can proceed with the installation, provided you are installing from a DVD or a previously downloaded file set.
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