隱藏目錄

Resolving Missing User Login Information

The archive server that hosts the vault archive manages user authentication. If the correct credentials for an active vault user account are not found on the archive server, the user account is listed in the Administration tool with a red plus symbol. Such users may not be able to log in to the vault until the issue is resolved. You can still manage vault permissions for the user account.

To resolve missing user information:

  1. Right-click the user account and select Information.
  2. When a message indicates that the user information is not found on the archive server, click OK.
  3. Check for the problems on the archive server.
    • The default login type for the vault has changed.

      For example, if user accounts were added when the vault was set to use Enterprise PDM login, and you change to Windows login instead, the user names do not match the Windows user names.

      The login type might have changed in the vault-specific properties.
    • The users or groups added to the Windows login settings have been removed or renamed on the Windows server, so that the active user names in the vault are not found in the Windows login settings.
    • The archive server system has been moved or reinstalled without restoring the archive settings, so that the active user names in the vault do not match the archive server settings.
    • The archive server hosts a replicated vault and the login settings have changed on another archive server. The archive server cannot communicate with the other server or does not have the same domain credentials for added Windows users.
  4. If the archive server is configured correctly and the login type is set to Enterprise PDM, but a user still shows a red plus-sign symbol, re-add the user login information on the archive server:
    1. Double-click the user to open the Properties dialog box.
    2. Click Set Password.
    3. Assign a new password and click OK.
    4. Click OK to close the Properties dialog box.
    5. Refresh the Users node by collapsing and expanding it.


提供對此主題的意見反應

SOLIDWORKS 歡迎您提供有關於文件呈現方式、正確性、及完整性的意見反應。請使用下方的表格直接將您對此主題的意見與建議傳送給我們的文件團隊。文件團隊並無法回答關於技術支援的問題。按一下此處來獲得關於技術支援的資訊

* 必要的

 
*電子郵件:  
主旨:   說明主題的意見反應
頁面:   Resolving Missing User Login Information
*意見:  
*   我承認已閱讀且僅此接受隱私權政策,Dassault Systèmes 將遵循此政策之規定使用我的個人資料

列印主題

選擇要列印的內容範圍:

x

偵測到您使用的瀏覽器版本是舊於 Internet Explorer 7。要獲得最佳的顯示,建議您升級瀏覽器到 Internet Explorer 7 或更新的版本。

 不要再次顯示此訊息
x

Web 式說明內容版本:SOLIDWORKS PDM 2014 SP05

要從 SOLIDWORKS 中停用 Web 式的說明並改用本機說明,請按一下說明 > 使用 SOLIDWORKS Web 式說明

要報告在 Web 式說明介面及搜尋中遇到的問題,請聯絡您當地的技術支援代表。要針對個別說明主題提供意見反應,請使用個別主題頁面中的「提供對此主題的意見反應」連結。