Troubleshooting Upgrades

If you encounter problems while upgrading to a new SOLIDWORKS release, check for these possible explanations.

Upgrading from a Source That Has Moved

When SOLIDWORKS is installed, SOLIDWORKS Installation Manager remembers the location of the installation sources (disk media, disk image on a network, etc.). It expects the sources to be available at the same location when updating.

If the source moves or is deleted, or if the source media changes, SOLIDWORKS Installation Manager produces an error message. However, you can continue the upgrade by browsing to another location as long as it contains all the same file and folder structure.