Troubleshooting Consult these topics to assist you in troubleshooting installation problems. Contents Network License Usage SOLIDWORKS Installation Manager Log Files SOLIDWORKS Installation Manager log files are available to assist you in troubleshooting installation problems. SOLIDWORKS Installation Manager Download Folder SOLIDWORKS Installation Manager can download the installation files it needs to a folder that you specify. This topic provides answers to frequently asked questions about the download folder. Troubleshooting SolidNetWork Licenses If the SolidNetWork License Manager installation fails, check for these possible explanations. Troubleshooting Upgrades If you encounter problems while upgrading to a new SOLIDWORKS release, check for these possible explanations. Validating Your Graphics Card When Installing or Upgrading When you finish installing or upgrading SOLIDWORKS on your machine, you should run SOLIDWORKS Rx to ensure that your machine is running a supported graphics card and graphics card driver.